Leadership Training & Effective Communication Strategies.

The American media loves scandal. An upcoming presidential election and a number of high profile criminal investigations certainly add fuel to the fire. With the public’s eye waiting for its next hot button topic, it seems strange that many experienced public figures fail when a crisis arises. While your workplace crisis will not cost you […]

The corporate offices of VoicePro® are located on the east side of Cleveland, Ohio, in the middle of the Great Lakes snow-belt. Needless to say we drive on icy roads….a lot. Still, years of winter driving experience can’t save us from black ice, the thin coating of ice on an asphalt road. Hitting a patch of […]

For 37 years, Lake Superior State University has been publishing an annual list of “Words Banished from theQueen’s English for Misuse, Overuse and General Uselessness.” A frightening number of this year’s entries come from the business realm, including: shared sacrifice, blowback, the new normal, and win the future. Newly coined phrases can have real expressive power […]

Love it or hate it, the social obligations of Valentine’s Day are hard to ignore. Husbands and wives exchange gifts, casual daters wonder how much they should spend on one another, and children (and some adults) celebrate a new stash of candy. With all the romantic implications and pressure of the holiday, I often wish […]

Chances are, your organization is operating in a global community with colleagues, clients, suppliers and partners in other countries. Do you worry that your relationship may be getting lost in translation? The topic comes up withVoicePro® clients, many of whom are multinationals. And, it’s top of mind right now because I’m flying to Australia to work […]

The other day, while I was scanning the internet for communication tips, I stumbled across an intriguing article by Jason Freedman entitled,“Public Speaking For Normal People.” Because I had recently written an article aimed at performers, I eagerly read Friedman’s article, looking for new and interesting tips. My reactions were mixed. Some of the advice […]

Imagine your last business presentation. Ideally you were well prepared and your audience was eager to hear your ideas. Now, picture a slightly inebriated, potentially hostile audience with no qualms about voicing their displeasure, and you have one goal: Make them laugh. Such is the terrifying realm of the stand-up comic. In his memoir, Born […]

Tired of politics as usual? Recent surveys say the average American is fed up. Congressional approval is at embarrassing lows, as both parties fail to co-operate and successfully combat the nation’s woes. Likewise, the GOP presidential candidates seem incapable of agreeing on anything. But not us. We’re above such petty disagreements, right? Sadly, our office […]

Shortly after I came on staff at VoicePro®, I participated in its Speak Present Influence! workshop. With years of performance under my belt and “stage presence” to spare, I was confident I would shock and awe everyone with my speaking prowess. Within five minutes, my ego was put in its place. My small supportive audience praised my […]

Hollywood loves assassins. Each year the silver screen is filled with deadly human predators stalking their prey, striking without warning, and disappearing into the night: veritable boogeymen. Though they don’t inspire the sensationalism and fear of their movie counterparts, three word types can be as just as deadly—to communication, that is. #1 But Regardless of […]