VoicePRO News & Blog

Leadership Training & Effective Communication Strategies.


Is Controversy The Norm…You Have A Choice.

Listening with VoicePRO Inc.

It is December, 2016 – one month following the result of our Presidential election. Based on the numbers, it appears that approximately 50% of the voting population’s candidate won. The other half lost. Half are in celebration and half are in mourning. The United States finds itself in an emotional upheaval due to the result […]


Managing your Business Communication Black Hole

VoicePRO Business Communication Style

I’ve heard about the black hole in outer space. It is defined on Wikipedia as a mathematically defined region of space time exhibiting such a strong gravitational pull that no particle or electromagnetic radiation can escape from it. In other words, what goes in never comes out. It is lost forever. I have decided that […]


Communication Skills To Break From The Technology Black Hole

The opportunities for face-to-face interactions are lessening. You know this from your own experience. It is a luxury to look someone in the eye and feel connected to them. One result is that your listeners, on the receiving end of the e-mails you send or respond to, are often left to judge you by only […]


The Black Hole of Business Communication

Not getting responses to your e-mails? Use the following guidelines when sending messages to encourage a quicker response: Be specific in the description of your subject. Subject: March 24, 2015 Meeting Update vs. Meeting Update Subject: Questions About the Smith Project vs. Clarification Needed Subject: Need Your Response by 5/12/2015  vs. Response Needed Be concise […]


Presentation skills for your big-screen blockbuster

“Long, long ago in a galaxy far, far away”. “I believe in the church of Baseball”. “I owe everything to George Bailey”. “Rosebud”. Recognize these? They’re the opening lines of some really great movies. Star Wars, Bull Durham, It’s a Wonderful Life, Citizen Kane. Imagine if these movies had started differently. “In a past scenario, […]


Body language is a presentation skill that sets the stage for success

Have you ever heard of the comedic musician Victor Borge? Take a look at an old film clip of Borge on YouTube. His trademark humorous sketch involved reading a story and illustrating the punctuation marks by drawing them in the air with accompanying sound effects. It never failed to capture an audience and keep them […]


A Manager’s Role in Successful Training

A manager can make or break a training initiative. When a manager is actively involved in the training process, the gap between the time and money spent on leadership and skill development, and on-the-job application of new skills, can be significantly reduced. The following are actions any involved manager can take to insure that training […]


A Good First Impression is Part of Good Communication

American author Seth Godin has said, “If I fail more than you, I win.”  This speaks more to persistence than failure.  As any professional athlete knows, it is persistence that takes you farther than others with similar talent.  As any business person knows, it is that ‘never give up’ attitude which creates ultimate success. There […]


Unlearn Whatever is Getting in Your Way!

We live in a world that is telling us to constantly be “learning” things. If you stop learning, so says the world, you stop growing, stop leading, and stop living. You “fall behind” or “start deteriorating” or, as author Tom Clancyshares with us, “Life is about learning; when you stop learning, you die.” The irony […]


Connecting: The Communication Skill That Quells Chaos

I just got off of the phone from having a heartwarming conversation, with a client I have known for years. At this point I’d say we are friends— which is comforting in this era of uncertainty, change, and technology. I also just finished reading an article in the Elephant Journal Entitled “10 Ways to Feel […]





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