Leadership Training & Effective Communication Strategies.

Updated September 19th, 2018 Respect & Communication Have you really thought about what it means to be respectful? If saying “please” and “thank you” comes easily to you, you may have thought your efforts of respect are right where they should be. However, it is important to expand your appreciation for what it really means […]

Updated September 19th, 2018 In your lifetime, you’ll run into a lot of snobbish people. Most of the time you’ll experience something subtle, like a judgmental look when you wear the wrong outfit or eat junk food, or a scoff when you tell a friend your favorite song is, “Eye of the Tiger.” Regardless of […]

After being the source of public discontent for almost four years, Goldman Sachs’ reputation took another hit in the form of an op-ed piece from former employee Greg Smith, entitled, “Why I’m Leaving Goldman Sachs”. An Internet sensation, the article’s debut in the New York Times, has sent Goldman Sachs’ public image into free fall. […]

At VoicePRO® we hear a lot of stories about relationships gone awry – an occupational hazard, I guess. But this one may top them all. One person’s short temper (and a big ego) went a long way toward destroying a company’s reputation. You can read the full, messy story online, but here are the basics. A customer […]

A common public speaking tip is to use humorous stories.  Likewise, many of VoicePro®’s articles have stated that using funny personal stories far outweighs using jokes. Of course the question remains: Why not jokes!? To give insight into the benefit of storytelling, we offer you five reasons that stories are better than jokes when you give […]

In the United States, it’s often assumed that debate is the best way to settle disputes. In a debate, the objective is to win. Courtroom lawyers argue for opposing sides, and at the end of the trial one wins and one loses. In Congress, nonstop debates all too often end in stalemate. Political candidates search […]