Leadership Training & Effective Communication Strategies.

After being the source of public discontent for almost four years, Goldman Sachs’ reputation took another hit in the form of an op-ed piece from former employee Greg Smith, entitled, “Why I’m Leaving Goldman Sachs”. An Internet sensation, the article’s debut in the New York Times, has sent Goldman Sachs’ public image into free fall. […]

Here’s a simple equation that most teenage boys learn: James Bond = Cool Considering the Bond films are the longest running franchise in movie history, it’s hard to argue the character’s appeal. He’s suave, cool under pressure, deadly when needed, and of course, irresistible to women. If only you could enter work with the bravado […]

The American political landscape has been ugly for as long as I can remember. The Republican primaries are a timely example. As the campaign continues, the candidates make cringe-worthy, preposterous statements, personally attack the president and each other, and proclaim that four years with another candidate will lead to Armageddon. All the while, they fail […]

Once the NCAA tournament begins, workplace productivity plummets. Employees fill out brackets, check scores, and turn in money to whoever runs the office pool.  Not exactly an ideal time to be a manager.  It’s impossible to step in and stop the fun, especially when you’ve got twenty dollars riding on your own bracket. Fighting the […]

The American media loves scandal. An upcoming presidential election and a number of high profile criminal investigations certainly add fuel to the fire. With the public’s eye waiting for its next hot button topic, it seems strange that many experienced public figures fail when a crisis arises. While your workplace crisis will not cost you […]

The corporate offices of VoicePro® are located on the east side of Cleveland, Ohio, in the middle of the Great Lakes snow-belt. Needless to say we drive on icy roads….a lot. Still, years of winter driving experience can’t save us from black ice, the thin coating of ice on an asphalt road. Hitting a patch of […]

For 37 years, Lake Superior State University has been publishing an annual list of “Words Banished from theQueen’s English for Misuse, Overuse and General Uselessness.” A frightening number of this year’s entries come from the business realm, including: shared sacrifice, blowback, the new normal, and win the future. Newly coined phrases can have real expressive power […]

Love it or hate it, the social obligations of Valentine’s Day are hard to ignore. Husbands and wives exchange gifts, casual daters wonder how much they should spend on one another, and children (and some adults) celebrate a new stash of candy. With all the romantic implications and pressure of the holiday, I often wish […]

Chances are, your organization is operating in a global community with colleagues, clients, suppliers and partners in other countries. Do you worry that your relationship may be getting lost in translation? The topic comes up withVoicePro® clients, many of whom are multinationals. And, it’s top of mind right now because I’m flying to Australia to work […]

The other day, while I was scanning the internet for communication tips, I stumbled across an intriguing article by Jason Freedman entitled,“Public Speaking For Normal People.” Because I had recently written an article aimed at performers, I eagerly read Friedman’s article, looking for new and interesting tips. My reactions were mixed. Some of the advice […]