3 Political Tactics That Cripple Communication
Posted on January 31, 2012 by Baxter Dickson
Tired of politics as usual? Recent surveys say the average American is fed up. Congressional approval is at embarrassing lows, as both parties fail to co-operate and successfully combat the nation’s woes. Likewise, the GOP presidential candidates seem incapable of agreeing on anything. But not us. We’re above such petty disagreements, right?
Sadly, our office politics are rife with similar problems. Regardless of intention, all of us are guilty of using political tactics at the expense of true communication.
#1 Personal Attacks
The Republican primaries have become increasingly hostile. Instead of addressing policy differences or political records, candidates seem content with attacking each other’s character. But personal attacks hinder meaningful dialogue.
Don’t let your next office meeting resemble a televised debate.
Questioning someone’s integrity puts the recipient on the defensive, makes the critic appear petty or weak, and interferes with reasoned arguments. Dismissing a co-worker’s ideas as insignificant, or worse yet, stupid, is flimsy and childish. Instead, highlight points where you can agree. Then, state your point of view, including what you see as potential pitfalls. You’ll avoid defensiveness and hostility, and lay the groundwork for collaboration.
#2 Broad Ideas
Political candidates love big, broad ideas. Barack Obama’s 2008 campaign successfully adopted change as a rallying cry, while Republicans proudly defend “small government.” As handy as these terms are, they have a major weakness: everyone defines them differently. No one could have measured up to the promises hinted at by “change.” And the meanings of small government are all over the map.
A lack of specificity can cause havoc in performance reviews. For the boss, “working harder” may mean paying more attention to detail, while the employee thinks she needs to put in more hours. To make the pictures match, develop a plan for improvement that includes measurable data. With clear goals in mind, the worker in question can progress as desired.
#3 Ignoring Mistakes & Faults
No candidate is bulletproof. Life in the public eye guarantees that someone’s worst secrets will be discovered and discussed ad nauseam on every media outlet. However, when confronted with a smoking gun, a candidate will righteously deny any wrongdoing.
Ironically, the refusal to admit wrongdoing is usually viewed less favorably than the actual slipup.
Discounting or denying your mistakes makes you appear arrogant and dishonest. Acknowledging and accepting culpability, on the other hand, conveys a sense of honor and humanity. Next time you make an error, own it. Then correct it. Your co-workers will value your candor and courage.
Unfortunately, it will be difficult, if not impossible, to change the American political culture. Courteous public debates are great in theory, but candidates who try receive sharp criticism for being “too soft.” Thankfully our office politics are easier to adjust. Avoid politics as usual and dedicate yourself to positive communication.
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Image provided by Public Citizen
