What We Do


Success starts with a proven program and you.

Arrows RaceWith VOICE-PRO you get coaches who facilitate the learning process to ensure behavioral change.


We take the following unique approach in the design and delivery of our programs:

  • Preparation – Setting the stage for your learning through defining objectives, self-assessment and manager input
  • Self-awareness – Identifying the behaviors that either support or detract from your desired intent through video-taping and self and peer assessment
  • Skill Building – Providing relevant tools, using an experiential out-of-the-box approach coupled with extensive feedback
  • Coaching – Creating a safe and supportive environment that is individualized to your specific needs
  • Skill Transfer – Ensuring the skills are transferable  to your work environment through commitment, accountability, managerial support, and VoicePRO  follow-up

Modes of Delivery

We offer a variety of delivery options that include:

Corporate Onsite

Our corporate onsite option allows us to fully customize to meet your needs. Options include:

  • We come to your location
  • You determine the program length
  • We work with you to tailor the process and the content
  • Assessments can be included
  • You can fill your workshops with individuals or dedicated teams


Open Enrollment

You can pick and choose the programs that interest you most with our open enrollment option. We always have classes scheduled – chances are there’s a date that works for you. You can choose to receive training from the following locations:

  • VoicePRO corporate office
  • Regional locations near you


LiveLEARN™ Online

Time and logistics are ever-growing challenges for our clients. As a possible solution, we are in the process of developing an online program offering. If this is something that would be of value to you, we would love to hear your thoughts. Please complete the form below or call 216.932.8040 for more information.

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Need help? Have questions? Contact us