VoicePRO News & Blog

Leadership Training & Effective Communication Strategies.


The Black Hole of Business Communication

communication black hole

Not getting responses to your e-mails? Use the following guidelines when sending messages to encourage a quicker response: Be specific in the description of your subject. Subject: March 24, 2015 Meeting Update vs. Meeting Update Subject: Questions About the Smith Project vs. Clarification Needed Subject: Need Your Response by 5/12/2015  vs. Response Needed Be concise […]


Presentation skills for your big-screen blockbuster

man with lantern

“Long, long ago in a galaxy far, far away”. “I believe in the church of Baseball”. “I owe everything to George Bailey”. “Rosebud”. Recognize these? They’re the opening lines of some really great movies. Star Wars, Bull Durham, It’s a Wonderful Life, Citizen Kane. Imagine if these movies had started differently. “In a past scenario, […]


Body Language is a Presentation Skill that Sets the Stage for Success

Have you ever heard of the comedic musician Victor Borge? Take a look at an old film clip of Borge on YouTube. His trademark humorous sketch involved reading a story and illustrating the punctuation marks by drawing them in the air with accompanying sound effects. It never failed to capture an audience and keep them […]


A Manager’s Role in Successful Training

Business trainer

A manager can make or break a training initiative. When a manager is actively involved in the training process, the gap between the time and money spent on leadership and skill development, and on-the-job application of new skills, can be significantly reduced. The following are actions any involved manager can take to insure that training […]


A Good First Impression is Part of Good Communication

American author Seth Godin has said, “If I fail more than you, I win.”  This speaks more to persistence than failure.  As any professional athlete knows, it is persistence that takes you farther than others with similar talent.  As any business person knows, it is that ‘never give up’ attitude which creates ultimate success. There […]


Unlearn Whatever is Getting in Your Way!

We live in a world that is telling us to constantly be “learning” things. If you stop learning, so says the world, you stop growing, stop leading, and stop living. You “fall behind” or “start deteriorating” or, as author Tom Clancyshares with us, “Life is about learning; when you stop learning, you die.” The irony […]


Connecting: The Communication Skill That Quells Chaos

I just got off of the phone from having a heartwarming conversation, with a client I have known for years. At this point, I’d say we are friends— which is comforting in this era of uncertainty, change, and technology. I also just finished reading an article in the Elephant Journal Entitled “10 Ways to Feel […]


Executive Presence: Inspiration or Education

I have just returned from a conference in Argentina. This meeting was for the international Entrepreneurial Organization (EO), and 450 members attended from all over the world. The goal was to offer outstanding speakers, learning events and networking, and to fully experience our host city, Buenos Aries. At one event, I sat next to a […]


Executive Presence: How to Accept Feedback

Have you ever gotten feedback from someone at work that sounded something like this? “You ramble or get off point” “I can’t understand you” “You come across as too aggressive” “You don’t convey confidence” “I need you to be stronger” “I can’t understand your accent” “You said “ah” or “um” fifty times in five minutes” […]


Empathy: A Gateway to Understanding

I recently found myself sitting with tears streaming down my face, pondering the importance of empathy, after viewing a video that was produced by The Cleveland Clinic– it touched me deeply. Just what does it mean to have empathy for others? According to Wikipedia, Empathy is the capacity to recognize emotions that are being experienced […]





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