VoicePro® - We've Helped Others. Read On.

			A voice message from Alison said it all. "It works," she told us. "I did what you taught me, and it works." When Alison came to us, her biggest concern was that she was "too low on the totem pole" to have any authority. She also believed that because she was a woman, she was somehow prohibited from influencing others, particularly her boss and others in high positions. We taught Alison to: Set clear objectives for what she wants from an interaction and to stay "on point" if people use diversion tactics to override her. Prepare for an interaction, so she could back up her arguments with documented evidence. Distinguish a logical argument from an emotional one and respond accordingly. Develop a strong personal presence — one that commands attention and respect at all levels throughout her company. Keep her cool in those difficult moments when she feels her abilities are being questioned or she is being undermined in some other way. Speak to the interests of the other party, and work toward mutually acceptable solutions that leave everyone involved feeling heard and understood. Get what she wants without trampling on the rights of other people. Alison went back to work, armed with new skills and a new attitude. As her voice message to us bore witness, after only a few weeks, her image had been transformed into one of a polished professional worthy of being noticed.